About Us

Kimberlee Franz, a graduate of Cleveland State University has earned her Bachelors in Art and Sciences in Communications with a focus on Interpersonal Communications. In addition to, Kim has been trained and certified by The Etiquette Factory in Etiquette and Manners. As a Certified Etiquette and Manners Instructor Kim specializes in the education for adults and children ages preschool through high school. A business professional who values professionalism and personal branding.
Partial List of Clients:
Presented to and in association with the following:
Look for my  segment on "teaching etiquette to your grandchildren” 
on  Golden, Opportunities aired on  2/18/2018

Kimberlee Franz is a dedicated professional who in my experience, exhibits best practices in integrity, innovative marketing, leadership development, business etiquette and dependability. Ms Franz has excelled as a Licensed Educator for The Etiquette Factory due to hard work and a commitment to achievement. I would highly recommend Ms Franz and her professional workshops to accelerate your companies’ performance in professionalism, customer service, human relations and overall achievement. I also would especially recommend Ms Franz’s children’s etiquette program. She is an amazing teacher. The children love her and the results are remarkable. You can not loose when you hire Ms Franz.

Monica Irvine
President / The Etiquette Factory
Miss Kim's Dining & Etiquette for children introduces children to American and Continental styles of dining. Children, and a some parents who observed, were treated to Miss Kim's friendly teaching and encouragement to be kind to those we eat with. She offered lots of hands on opportunities for children to practice. A successful program enjoyed by all!

Audrey Warner
BSA-II Children's
Cuyahoga County Public Library
Orange Branch
Broadview Heights has run numerous classes by Miss Kim, The Etiquette Factory and have had nothing but positive feedback from our members. It is a unique class that we are proud to offer at Broadview Heights.

Ryan Meyers, CPRR Recreation Manager
The City of Broadview Heights
Silver Lake Country Club offered a four-week program to our junior members- 19 of them participated. Miss Kim was here for four consecutive Saturday mornings and all of the participants not only had a great time, they learned so much.

Miss Kim and Miss Gerry were both wonderful to work with. They were always here on time, gave the participants everything they needed and were so patient with the kids. Everyone loved them and the class! We would welcome them back anytime.

This is valuable information that children need to know and learn and we will offer another session in the future. We wouldn't do it without Miss Kim and her expertise. She made it so easy for us to offer this and was a constant guidance through the program.

We would certainly recommend Miss Kim to any organization and we hope to have her back for our second session in the near future.

Silver Lake Country Club
Rose Bauer, Member Relations Coordinator